An external hard drive is used to store important data, mainly as a backup. Sometimes, when you connect the drive to the computer, it does not get detected. You need not worry because it is a common problem the users face. Read more on how to fix the external hard drive not showing up on the computer.
There are many causes for the problem, few of them are listed below:
Damaged USB ports
Tampered USB cable
Incorrect file system
Improper drive partition
Dead hard drive
Try out the below solutions to troubleshoot the hard drive problems.
Solution-1: Find the drive using Disk Management
On your Windows computer, press the Win and R keys together to open the Run dialog box.
Input “diskmgmt.msc” in the Run dialog box and click OK to open Disk Management on the screen.
From the list of drives, find the drive with the name ‘Removable’ and click it.
Select the ‘Create a New Volume and Assign a Drive Letter’ option.
If you cannot find the drive, then continue with the other solutions.
Solution-2: Connect it to other USB port and device
Disconnect the drive from the current USB port and connect to the other USB port of the computer and check if it gets detected.
Then, connect the drive to another computer and see if it gets detected. If this computer detects the drive, then the issue is with the computer that couldn’t detect the drive.
Solution-3: Fix the system drivers
If the system drivers are outdated or corrupted, the hard drive issue sustains.
Open the Device Manager on the desktop by entering “devmgmt.msc” in the Run dialog box.
Click Disk Drives on the left panel to expand and find your drive. If you don’t find it, search for the drive name with a yellow icon.
Then, right-click the drive and choose Properties, now you can see the error of the drive.
Fix the error to resolve the drive error.
If the error persists, select the Update driver button in the Properties window to install the latest driver.
You can click Roll Back Driver to restore the old driver on the system and see if the driver is working now.
Otherwise, select Uninstall, restart the system, and then reinstall the driver.