Microsoft Outlook is one of the popular email clients using which you can manage multiple email accounts. If you have sent a mistyped email message to your recipient, you can recover it from the recipient's mailbox if it has not been opened. You can also substitute the sent email with a new replacement email message. The message recall feature is applicable only if you and your recipients use the Microsoft Exchange or Microsoft 365 email account. To know how to retrieve unopened sent mail in Microsoft Outlook, follow the below-mentioned steps.
On your Windows computer, launch the Outlook app by giving a double-click on the Outlook shortcut icon.
In the Outlook main window, navigate to the left-side panel and scroll down to the folder panel.
Select the Sent Items folder and select the email message you wish to recall.
Next, click the Message tab next to File and select Actions from the toolbar.
Click on Recall This Message from the drop-down menu.
In case this option is greyed out or not included in Microsoft Outlook, you probably do not have the Exchange or Microsoft 365 account within your organization.
If the Recall This Message dialog box appears, you can choose either Delete unread copies of this message or Delete unread copies and replace with a new message from the displayed options.
Make sure to check the 'Tell me if recall succeeds or fails for each recipient' checkbox.
Click the OK button to close the Recall This Message dialog box.
If you have selected the Delete unread copies and replace with a new message option, compose a new email message and click the Send button.
Once the message is deleted or replaced with the new message, Outlook will notify with a message.
If you aren't able to recall or retrieve the sent mail and you want futher information about how to retrieve unopened sent mail in Microsoft Outlook, click the Call button available on this page to contact our technical support team for remote assistance.