If you have deleted some items from your Outlook mailbox and don’t know how to
them, then the section below will help to recover recover deleted items in a user mailbox. You can use the In-Place eDiscovery tool in Exchange Online to recover deleted items. Step 1: Provide Necessary Permissions
Click on the app launcher icon.
Click the down arrow button beside the Admin centers option to expand it.
Select the Exchange option.
Now, a window titled Exchange admin center will open.
Click Permission > Admin roles > Discovery Management > Edit.
Go to the Role Group section followed by Members.
Select your name from the list.
Click the Add button followed by OK.
In the Role Group window, click the Save button.
Now, sign out of Microsoft 365. Step 2: Run In-Place eDiscovery Tool
Sign in to your Microsoft account.
Open App launcher.
Click Admin > Exchange.
In the Exchange admin center window, click Compliance management > In-Place eDiscovery & Hold > New.
Enter the name and a description (optional) on the Name and Description page. Click Next.
Select the Specify mailboxes to search option on the Mailboxes page. Make sure to click the Add button.
Enter the user's name and click the Add button followed by OK.
On the Search query dialog box, select the Include all content or Filter based on criteria, specify the search keyword, start date, end date, from, to, and message types to search.
Click the Next button followed by Finish.
Now, the search process will be initiated.
Once it is completed, the items that were found during the search process will be displayed on the screen.
Click the Preview search results button to see the found items.
If the item you’re looking for is found, change the search criteria.
To do so, click Search > Edit > Search query.
After changing the search criteria, run the scan. Step 3: Exporting Found Items To A PST File
Now, you have to export the found items to a PST file to recover deleted items in a user mailbox. To perform the export process quickly, just follow the simple instructions that are given below
Open the Exchange admin center window.
Click Compliance management > In-Place eDiscovery & Hold.
Select the created search and click Export to a PST file.
Click the Run button if you’re prompted to install the eDiscovery Export tool.
Click the Browse button.
Select the location to download the PST file.
After selecting the location, click the Start button first.
Now, the PST file will be downloaded on your computer.
Once the export process is completed, send the exported PST file to the user and recover deleted items in a user mailbox using the PST file. Step 4: Sending The PST File To The User
Go to the File Explorer or Windows Explorer window.
Browse and select the PST file.
Now, right-click on the PST file and select the Send to option followed by the Compressed (zipped) folder.
Compose a new email message.
Attach the compressed PST file.
In the To field, enter the user’s email address correctly.
Click the Send button. Step 5: Recover Deleted Items Using The PST File
Open the Outlook 2013 or 2016 application on your computer.
Click File > Open & Export > Open Outlook Data File.
Browse the location and select the PST file.
Click the Open button.
Expand the PST file.
Now, to recover an item, right-click on it and select the Move option followed by Other Folder.
Similarly, recover all items. If you need remote assistance to recover deleted items in a user mailbox, contact us.