- Enable the 'USB debugging' checkbox.
- Now, the USB Debugging mode will be enabled on your Android device.
- Reconnect the device to the computer and check if you can recover the lost data using the Tenorshare Android Data Recovery software.
- If the problem remains unsolved, remove and reinstall the Android Data Recovery software on your computer.
- To do so, open the Control Panel app and give a double-click on the Programs and Features tab.
- Select the Tenorshare Android Data Recovery software from the list of programs and click the Uninstall button.
- After removing the software, open the default browser and navigate to the official Tenorshare site.
- Locate the Android Data Recovery software that suits your OS and click the Download button to download it.
- After downloading the recovery software, run the installation process and check if you can recover the lost data on your Android device. If still your Tenorshare android data recovery not working, kindly click the call button.